Privacy Policy

1. Introduction

At Devyani Resort & Banquet Hall, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Devyani Resort & Banquet Hall and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly or make a room or banquet booking, we may receive additional information about you such as your name, email address, phone number, physical address, and the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

4. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and booking systems
• Improve, personalize, and expand our website and resort amenities
• Understand and analyze how you use our website
• Develop new services, features, and functionalities
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Process your resort booking and banquet hall registration payments securely
• Send you transactional emails and SMS confirmations

5. Cookies and Similar Technologies

Like any other website, Devyani Resort & Banquet Hall uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Your cookie choices: when you first visit, a cookie banner lets you accept or decline analytics and advertising cookies. If you choose Decline, we do not load Google Analytics or Google AdSense in your browser. You can change your choice at any time by clearing this website's cookies and site data in your browser, which shows the banner again. You can also block or delete cookies through your browser settings.

7. Third-Party Services We Use

Some features of this website are provided by third parties, each of which processes data under its own privacy policy:

• Google AdSense: advertising on some pages (see section 6).
• Google Analytics: measures how visitors use the website; loaded only if you accept cookies.
• Google Firebase: stores room bookings, account details and contact form messages, and provides sign-in and phone number verification.
• Google reCAPTCHA: protects phone number verification during room booking from abuse.
• Google Maps: the embedded map on our homepage and Contact page.
• Instagram (Meta): embedded posts and reels on some pages.
• WhatsApp (Meta): used only if you choose to message us on WhatsApp.
• Vercel: hosts this website.

8. Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you are in India, you may also exercise the rights available to you under the Digital Personal Data Protection Act, 2023, including access to, correction and erasure of your personal data, and grievance redressal. To make any request, contact us using the details in section 10.

9. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Devyani Resort & Banquet Hall does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

10. Contact Us

For any questions about this Privacy Policy or your personal data, contact:

• Devyani Resorts & Banquet Hall
• GT Road, Bewar, Mainpuri, Uttar Pradesh 205301, India
• Email: contact@devyaniresort.online
• Phone: +91-7065200098